Uploading an invoice and checking on payment status is easy using your Worksuite dashboard. 

Invoices can be added to your profile either by yourself or by your client, on your behalf. It is important that you communicate with you client to understand which method they prefer. The article below outlines the processes available to you when you will be uploading your own invoice for approval and payment.

TABLE OF CONTENTS

Options for uploading an invoice

Invoices can be uploaded in the following locations:

  1. Directly from your dashboard in the Payments tab
  2. Within a specific task

Adding an invoice to your dashboard


  1. In the side menu, go to Invoices → All Invoices.
  2. Click Add Invoice. If you don't see it, or the Task list is empty, see Why Can't I Create or Submit an Invoice?.
  3. Add your invoice details
  4. Upload the invoice document if required. To bill expenses with receipts, see How to Bill Expenses and Request a Reimbursement.
  5. Click the Send button to submit your invoice for approval and payment

Your customer will receive an email notification that you have uploaded a new invoice, and you will receive an email notification when your client has marked your invoice as Approved. 

Once Approved, your client will Schedule your invoice for a weekly or monthly pay run, depending on their payment cycle. Please consult with your client for any questions regarding payment timing.

Please note that the terminology of your invoices might vary depending on your client's preferences. For example, Invoices might be referred to as Expenses

Uploading invoices via task

  1. Navigate to the Tasks & Projects module
  2. Click into the specific task, either via Projects > name of project > task name or from "All Tasks" page
  3. Add new invoice
  4. Add invoice details the same way as steps 3 - 5 for uploading an invoice via your dashboard

Reviewing payment status 

For what each invoice status means and what you can still change, see Invoice Statuses: What Each One Means and What You Can Do.

Exporting payments

Please see our dedicated articles regarding how to download: 

Support/Resources

Still have questions about submitting an invoice? Click Support in the bottom-left corner of Worksuite to contact our Support team, or email support@worksuite.com.

For questions about your work, projects or rates, message your client from Messages in Worksuite.