Enhance Security with Two-Factor Authentication in Worksuite

At Worksuite, we prioritize the security of your data and transactions. That's why we offer Two-Factor Authentication (2FA), an extra layer of protection to safeguard your account from unauthorized access. But how does it work? Let's walk you through the process.

Note: 2FA can be either Optional or Mandatory.

TABLE OF CONTENTS

How to set it up

Please get in touch with us to let us know if you'd like to turn on 2FA and whether it should be Optional or Mandatory.

Overview of How it Works

When Optional

  • Secure login links will no longer work
  • Everyone must log in via email / password
  • Upon trying to log, be that through an old login link or by going to any URL related to your environment, you'll be asked to Set Up a Password.

  • 2FA can be set as an additional security setting by navigating to Settings > Account

When Mandatory

  • Secure login links will no longer work
  • Everyone must log in via email / password
  • Upon trying to log, be that through an old login link or by going to any URL related to your environment, you'll be asked to Set Up a Password.
  • After setting up the password, you'll be asked to setup 2FA
This applies to both you and your talent.

How to set-up the 2FA

Install an Authenticator App: As a Worksuite user, you'll be prompted to install any authenticator app of your choice, whether it's Google Auth, Microsoft Auth, or any other app compliant with the OATH-TOTP standard.

Connect with Worksuite: Once you have your authenticator app installed, you'll need to connect it with Worksuite by scanning the generated QR code.

Enter Verification Code: After scanning the QR code, your authenticator app will generate a unique 6-digit code. Enter this code into Worksuite to complete the setup.

This applies to both you and your talent.

Support/Resources

Still have questions about two-factor authentication (2FA)? Click Support in the bottom-left corner of Worksuite to contact our Support team, or email support@worksuite.com. Including a link to the page you're on and a screenshot helps us answer faster.