Search the Help Center

Getting Started

Everything you need to get up and running on Worksuite — registration, onboarding, your dashboard, and communicating with your client.

Can't Register or Didn't Get Your Verification Code?
Your client uses Worksuite to manage your onboarding, work and payments. To join, you register once, from the invitation or sign-up link your client gives ...
Fri, 30 Oct, 2026 at 1:08 PM
How to Verify Your Identity with Veriff
Some clients ask you to verify your identity before you start working with them. Worksuite uses Veriff, an identity verification service, to match your pho...
Thu, 29 Oct, 2026 at 6:30 PM
My Onboarding Still Shows as Incomplete
If you've filled in everything but your onboarding still shows as incomplete, one of the causes below is usually the reason. Most take a minute to fix....
Fri, 30 Oct, 2026 at 1:58 PM
Registration and Onboarding
Welcome to Worksuite! This guide walks you through everything you need to do to register your account and complete onboarding so you're ready to receiv...
Fri, 30 Oct, 2026 at 1:25 PM
Sending a Message in Worksuite
Worksuite gives you several ways to communicate with your client — all within the platform so your conversations stay organized and in one place. This art...
Fri, 30 Oct, 2026 at 1:23 PM
Set Up Your Agency Account and Manage Your Talent
If your agency supplies people to a client that uses Worksuite, you manage them from your agency account. You add each person once, your client assigns the...
Fri, 30 Oct, 2026 at 2:35 PM
Understanding Your Worksuite Dashboard
When you log in to Worksuite, you land on your dashboard. It shows what needs your attention for your client, such as onboarding steps, agreements to sign ...
Thu, 29 Oct, 2026 at 6:29 PM
What Comes Next After Onboarding
You've completed your onboarding in Worksuite — congratulations! Finishing onboarding is an important milestone, but we know it can feel like a cliffh...
Thu, 29 Oct, 2026 at 7:56 PM
Who to Contact: Your Client or Worksuite Support
Worksuite is the platform your client uses to manage your onboarding, your work and your payments. Your client makes the decisions about your work. Worksui...
Fri, 30 Oct, 2026 at 1:59 PM

Still need help?

Send us a ticket and our support team will reply by email. You can follow its status any time.