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Your Profile & Settings

Update your profile details, change your email or password, manage your portfolio, and upload documents.

General Troubleshooting: Fixing Common Platform Issues
Having trouble with Worksuite? We've got you covered. Most platform issues can be fixed with the steps below. This guide walks you through the most com...
Fri, 30 Oct, 2026 at 1:21 PM
How to Create and Edit Your Portfolio
Your portfolio shows your client's team examples of your work, grouped into projects. Each project can hold images, PDFs, audio and video links, so you...
Thu, 29 Oct, 2026 at 7:16 PM
How to Delete Your Worksuite Account
If you've finished working with a client, you can request that your Worksuite account with that client be deleted. You send the request from your setti...
Fri, 30 Oct, 2026 at 1:57 PM
How to Update Your Profile, Email Address and Password
Your profile holds the details your client sees about you, and your account settings control how you log in. You can update both yourself from Settings, so...
Fri, 30 Oct, 2026 at 1:22 PM
How to Upload, Check and Renew Your Requested Documents
Your client may ask you to upload documents such as an ID, an insurance certificate, a license or a signed form. This article explains where to upload them...
Fri, 30 Oct, 2026 at 2:36 PM
Uploading Files and Photos: Size Limits, Formats and Upload Errors
Your client may ask you to upload a profile photo, ID or compliance documents, or files from your work. This article lists the size and format limits for e...
Fri, 30 Oct, 2026 at 1:08 PM

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